Frequently Asked Questions

When Alysha was working in the procurement team at Siemens, Fiona Stanley Hospital, she was working very long hours to get her deadlines met. Her mother suggested that she needed some time for herself, as all work and no play does not make for a happy life! She discovered and attended an art class, ran by a lady who had a small, remote holding in the bush at Bullsbrook, WA, Alysha attended every Saturday for a while. Until one day a friend asked her if I’ve ever thought of putting that on the computer. Alysha realised her friend had said

We require a 50% invoice deposit to secure you a spot on the schedule! If you require any other payment plans, please get in contact. As for the rest, we like to break projects down into payment plans to: 1. Make the investment a little easier for you; and, 2. Keep the project moving with regular payments.

All quotes and invoices will be received via Xero

We sure do! We know that it can be a big investment, so we try to ensure that our payment plans make it as simple as possible for you. Depending on the timeline of your project, we can work together to find a solution that works for both of us.

We have many different branding packages available – please see our services guide. If this doesn’t tickle your fancy and you want something that is different, get in contact and we discuss your needs. Every business is different which means every project is different.

We love getting to know and chatting with potential clients before any official stuff happens, so once we’ve had a chance to talk through your business goals, we send off a custom proposal and quote, tailored to your needs.

We love getting to know our clients. It’s all about a personal, collaborative approach that works for both of us. We are as passionate about your business as you are. We can’t wait to create a little more soul for your brand that will set you apart, while sharing your unique story, developing emotional connections with your dream audience, and supporting you to become an undeniable, instantly recognisable brand.

Two things: 1. Communication; and 2. Content. Initially we will be very clear with you on what information we will require for your project.

Yes, we do. We have specialised partners we recommend. Just ask us and we can provide you further information.

See our latest blog post about the best file formats to use for us to collaborate successfully.

This quick guide can briefly outline the differences between each file type when they’re used and their recommended uses for either print, digital, or both.

At the end of the project, you’ll receive a link to a shared folder with all finalised files in the appropriate formats. This could include JPEG, PNG, TIFF, PDF, and EPS.

Of course! During your discovery call, we discuss all possibilities and opportunities for your business, including collateral, platforms, and future plans, to ensure you are getting the right package for your business needs. This will all be reflected in your official proposal and quote.

This is a little guide to explain the different colour values. They are CMYK, RGB, HEX and Pantone. These terms are explained below and provide you with an idea when they should be used. This is especially helpful if you require printing for merchandise or whether you want to know about it from a digital perspective.

RGB

Stands for “Red Green Blue.” RGB refers to three hues of light that can be mixed to create different colours. Combining red, green, and blue light is the standard method of producing colour images on screens, such as TVs, computer monitors, and smartphone screens.

Best use: Digital

CMYK

Stands for “Cyan Magenta Yellow Black.” These are the four basic colours used for printing colour images. Unlike RGB which is used for creating images on your computer screen, CMYK colours are ‘subtractive.’ This means the colours get darker as you blend them together.

Best use: Print

HEX

Stands for hexadecimal colour that is expressed as a six-digit combination of numbers and letters defined by its mix of red, green and blue (RGB). Basically, a HEX colour code is shorthand for its RGB values with a little conversion gymnastics in between.

Best use: Digital (web)

PMS

Also called Pantone®, colour swatches are produced exclusively by Pantone to pick the colours, and printers refer to the same swatches. This ensures everyone works to the exact same PMS colour no matter where they are.

Best use: print.

(For offset printing only. Ideal for stationery. Often used in one or two-colour jobs. Also used as spot colours on premium brochures in addition to four-colour process.)

The resolution of an image is expressed in dpi, which is the acronym for dots (or pixels) per inch. So if you see 72dpi it means that the image will have 72pixels per inch. For printing there are 300 dots per inch that the printer deposits on a piece of paper.

This is always an important topic and these are the most basic parameters when it comes to print or digital..

Digital 72dpi

Print 300dpi

If you are ordering directly from the website, you should receive a confirmation almost instantly into your inbox. If it hasn’t arrived in a few minutes, check your junk/spam folder! If you still can’t find them, please send us an email at alysha@anemadesigns.com or call us to confirm the name and email you are using associated with the order. And also please confirm what you ordered!

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